Enhancing Patient Communication and Workflow at Wiser MD with a Zoho Creator Application
Amazing Business Results worked with Wiser MD to implement a Creator system, enhancing patient communication and workflow. Maya, the practice manager, emphasizes how the new solution helps streamline administrative tasks, improves follow-ups, and offers a more personalized patient experience, creating a seamless flow of communication and better patient outcomes.
In this interview, Maya Uzelac, the practice manager at Wiser MD, discusses how Amazing Business Results developed a Creator system for the practice. The system addressed previous workflow issues and laid the groundwork for a new application aimed at further enhancing practice operations and patient care.
Wiser MD, led by Dr. Itay Wiser, is a plastic surgery practice focused on delivering exceptional patient care. Maya has extensive experience in managing healthcare practices and emphasizes a patient-centric approach, with a desire for a Creator solution that promotes proactive outreach and continuous communication.
Despite implementing Zoho Creator , Maya and the Wiser MD team felt that something was missing. While Zoho Creator offers robust capabilities such as tracking leads and providing information, the practice needed a more efficient workflow that enabled constant communication and proactive patient engagement, especially during crucial decision-making moments for patients.
Amazing Business Results designed and implemented a Zoho Creator application which automated various aspects of Wiser MD’s operations. This solution allowed the team to provide thorough consultations, detailed procedure quotes, and seamless follow-ups through dashboards and automated reminders. The results included better patient follow-ups, streamlined communication, and more personalized care, leading to a more efficient and positive patient experience.
What would you say publicly about Zoho?
Maya stated that working with Lior and Amazing Business Results has always been a pleasure. She praised the Zoho Creator system for its comprehensive capabilities but highlighted the added value of the customizations implemented by Amazing Business Results that filled the gaps in their practice’s workflow.
Lior Izik, owner and founder of Amazing Business Results, is a Zoho Premium Partner, a Certified Zoho Developer and a Zoho Apps Trainer who knows the system inside and out.
For over 15 years, he’s built hundreds of Creator systems for his clients to help them automate their processes, save money and manage their businesses with less stress.
When you work with Lior, you get his business skill set and a Zoho Partner who can help you find the best software solution to manage and grow your business successfully.
Amazing Business Results Offers:
- Zoho apps customization and architecture for small to mid-size businesses
- Zoho training sessions
- Weekly interactive webinars to answer clients’ questions
- Updates on Zoho’s new features and services
- A YouTube channel with hundreds of videos related to Zoho and its features.
With Amazing Business Results as your Zoho consultant partner, you get the most out of Zoho and the confidence of working with someone who can answer all your questions and find solutions to your business problem.
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